Help Center

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What this page covers

The work that turns demand into booked, paid jobs.

Categories

Getting started, AI voice, jobs, customers, automations, integrations, and billing need clear paths for operators and staff.

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Support content should be searchable, structured, and fast to scan.

Help Center

AI Voice Receptionist

Configure and optimize your AI-powered phone assistant for 24/7 call handling.

AI Voice Receptionist

How to Add Business Information So Your AI Answers Accurately

Configure business information for accurate AI responses in Local Business Pro. Add company knowledge for natural conversations.

AI Voice Receptionist

AI Responses Different in Test vs Production? Configuration Sync

Fix differences between test and live AI behavior. Ensure configuration is saved and synced in Local Business Pro.

AI Voice Receptionist

Best Practices for AI Receptionist FAQs That Reduce Support Calls

Create effective AI receptionist FAQs that answer common questions and reduce support calls. Best practices for Local Business Pro.

AI Voice Receptionist

Best Practices for Writing AI-Friendly Offering Descriptions

Write offering descriptions that help your AI receptionist explain services clearly to customers in Local Business Pro.

AI Voice Receptionist

Optimizing AI Performance with Dashboard Analytics

Use dashboard analytics to improve your AI receptionist's performance.

AI Voice Receptionist

AI Receptionist Not Answering Calls - How to Fix

Fix issues when your AI receptionist isn't answering calls. Step-by-step troubleshooting for call routing and phone setup problems.

AI Voice Receptionist

AI Not Following My Rules? Configure AI Behavior Guidelines

Troubleshoot AI not following rules. Learn to write effective behavior guidelines for your AI receptionist in Local Business Pro.

AI Voice Receptionist

Complete AI Testing Checklist Before Launch

Comprehensive testing checklist for your AI receptionist before going live. Test every aspect in Local Business Pro.

AI Voice Receptionist

Customizing Your AI Receptionist for Any Conversation

Learn how to customize your AI receptionist using Customer Type Segmentation, Conditional Call Forwarding, and Post-Call Automations.

AI Voice Receptionist

Why Is My AI Voice Sounding Robotic? Improve Voice Quality

Fix robotic AI voice quality in Local Business Pro. Adjust stability, similarity, and speaker boost settings for natural-sounding conversations.

AI Voice Receptionist

Setting Up Your AI Voice Receptionist

Complete guide to setting up your AI Voice Receptionist for 24/7 automated call handling.

AI Voice Receptionist

Troubleshooting AI Voice Issues

Fix common AI Voice Receptionist issues with this troubleshooting guide.

AI Voice Receptionist

AI Quoting Wrong Prices? Check Offering Configuration

Fix incorrect pricing from your AI receptionist by updating your offering configuration in Local Business Pro.

AI Voice Receptionist

AI Giving Wrong Pricing? Fix Offering Configuration Issues

Fix AI receptionist quoting incorrect prices. Verify and correct offerings configuration in Local Business Pro.

AI Voice Receptionist

Appointment Duration Wrong? Check Offering Duration Settings

Fix incorrect appointment lengths by updating the duration setting in your offering configuration in Local Business Pro.

AI Voice Receptionist

Why Are Calls Being Marked as Spam Incorrectly?

Fix incorrectly flagged spam calls in Local Business Pro by reviewing and adjusting your spam settings.

AI Voice Receptionist

Cannot Hear Call Recordings? Audio Playback Troubleshooting

Fix audio playback issues when trying to listen to AI call recordings in Local Business Pro.

AI Voice Receptionist

Step-by-Step Guide: Using Chat Testing for Quick AI Verification

Use chat testing to quickly verify AI configuration in Local Business Pro. Faster than voice testing for checking scripts and FAQs.

AI Voice Receptionist

How to Configure AI Receptionist Personality for More Conversions

Optimize your AI receptionist's personality traits for higher conversion rates. Best trait combinations by industry for Local Business Pro.

AI Voice Receptionist

How to Use Conversation Filters to Find Support Requests

Master the filter options in Local Business Pro to quickly find conversations that need human attention.

AI Voice Receptionist

How to Identify Patterns in AI Conversations for Improvement

Analyze AI conversation trends in Local Business Pro to improve your AI's performance over time.

AI Voice Receptionist

How to Create AI Conversation Scripts for New vs Returning Customers

Build different conversation flows for new and returning customers. Maximize conversions with targeted AI scripts in Local Business Pro.

AI Voice Receptionist

AI Conversations Not Showing in List - How to Fix

Troubleshoot missing AI conversations in Local Business Pro by checking filters, date ranges, and sync status.

AI Voice Receptionist

How to Create Offerings Your AI Can Discuss Accurately

Set up services and products in Local Business Pro so your AI receptionist can accurately describe and quote them to customers.

AI Voice Receptionist

Step-by-Step: Setting Up Custom Conversation Statuses

Create custom status labels to organize AI conversations in Local Business Pro according to your workflow.

AI Voice Receptionist

Setting Up Your AI Receptionist's Initial Greeting

Learn the two ways to configure your AI receptionist's greeting: dynamic instruction-based greetings or static fixed messages.

AI Voice Receptionist

How to Deactivate Seasonal Services Temporarily

Temporarily hide seasonal offerings from your AI and estimates without deleting them in Local Business Pro.

AI Voice Receptionist

How to Export AI Conversation Data for Analysis

Export your AI conversation history from Local Business Pro for reporting, analysis, or backup purposes.

AI Voice Receptionist

How to Find and Filter Hot Leads from AI Conversations

Use the Hot Lead filter in Local Business Pro to find high-interest prospects flagged by your AI receptionist.

AI Voice Receptionist

Setup Multilingual AI Support (9 Languages) - Complete Guide

Enable your AI receptionist to speak 9 languages including Spanish, French, and Mandarin. Complete multilingual setup guide for Local Business Pro.

AI Voice Receptionist

How to Set Up AI Objection Handling Responses

Configure AI objection handling to address pricing, timing, and commitment concerns. Increase conversions in Local Business Pro.

AI Voice Receptionist

Offering Not Appearing in Estimates? Status and Visibility Check

Fix missing offerings in your estimates by checking status settings and visibility options in Local Business Pro.

AI Voice Receptionist

Understanding How Offerings Flow to Estimates, Jobs, and Invoices

Learn how offerings you create flow through the entire business workflow from AI calls to paid invoices in Local Business Pro.

AI Voice Receptionist

How to Organize Offerings with Categories and Naming Conventions

Best practices for organizing your offerings so they're easy to find and your AI can discuss them naturally in Local Business Pro.

AI Voice Receptionist

Step-by-Step Guide: Setting Up Pricing Strategies (Fixed vs Range)

Learn when to use fixed pricing, price ranges, or estimate-based pricing for your offerings in Local Business Pro.

AI Voice Receptionist

How to Review AI Conversation Quality Daily

Establish a daily review routine to monitor AI performance and catch issues early in Local Business Pro.

AI Voice Receptionist

Best Practices for Following Up on 'Support Required' Calls

Handle Support Required conversations effectively in Local Business Pro to rescue potential customers.

AI Voice Receptionist

How to Test Your AI Receptionist Before Going Live

Complete testing checklist for your AI receptionist before launch. Verify configuration and ensure everything works in Local Business Pro.

AI Voice Receptionist

Test Appointment Not Appearing in Calendar? Booking Flow Check

Fix test appointments not showing in calendar. Verify booking configuration in Local Business Pro.

AI Voice Receptionist

How to Test Call Forwarding and Transfer Functionality

Test call transfers to forwarding groups in Local Business Pro. Verify the complete transfer flow before going live.

AI Voice Receptionist

Test Call Not Connecting? Browser and Microphone Fixes

Fix test call connection issues in Local Business Pro. Troubleshoot browser permissions and microphone access.

AI Voice Receptionist

How to Test AI Handling of Edge Cases and Difficult Customers

Test AI handling of challenging scenarios like angry customers and unusual requests. Prepare for real-world situations in Local Business Pro.

AI Voice Receptionist

How to Test Voice Call Quality and AI Personality

Test AI voice quality and personality before going live. Ensure your AI sounds natural and matches your brand in Local Business Pro.

AI Voice Receptionist

Best Practices for Testing After Configuration Changes

How to test after making AI configuration changes. Ensure changes work without breaking other functionality in Local Business Pro.

AI Voice Receptionist

How to Configure Variables to Collect During AI Calls

Set up questions your AI receptionist asks customers about specific services using variables to collect in Local Business Pro.

Help Center

Automations

Set up automated workflows for follow-ups, reminders, and routine tasks.

Automations

Step-by-Step: Setting Up Appointment Notification Automations

Create an automation that notifies you when customers book appointments through your AI in Local Business Pro.