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Test Appointment Not Appearing in Calendar? Booking Flow Check

Fix test appointments not showing in calendar. Verify booking configuration in Local Business Pro.

intermediate 5 min read test-appointment calendar booking troubleshooting
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Quick Answer: If test appointments aren't appearing in your calendar, check that your calendar is properly connected, offerings have correct duration settings, and you completed the full booking flow during testing. Test appointments should appear just like real bookings.

What You'll Learn

This guide helps troubleshoot why appointments made during testing aren't appearing in your calendar.

Step-by-Step Troubleshooting

  1. Check that you completed the full booking flow during testing
  2. Verify your calendar integration is connected (if using Google Calendar)
  3. Look for the appointment on the correct date/time
  4. Check if the appointment appears in AI Conversations with booking details
  5. Verify the offering has a duration set

Common Causes

  • Incomplete booking: Conversation ended before booking was confirmed
  • Calendar not synced: Google Calendar integration isn't connected
  • Wrong date: Appointment is on a different date than expected
  • Missing duration: Offering doesn't have appointment duration set
  • Test mode limitation: Some test interactions may not create full records

Verifying the Booking Was Complete

  1. Review your test conversation
  2. Confirm the AI said something like 'Your appointment is confirmed for [date/time]'
  3. If you ended the test before this, the booking wasn't completed
  4. Try testing again and complete the full flow

Checking Calendar Integration

  1. Go to your calendar settings
  2. Verify Google Calendar (if used) is connected
  3. Check that sync is enabled
  4. Look for any error messages or connection issues

Frequently Asked Questions

Q: Do test appointments create real calendar entries?
A: Yes, test bookings create real calendar entries so you can verify the flow works correctly.

Q: Should I delete test appointments?
A: Yes, clean up test appointments so they don't confuse your real schedule.

Q: Why might the AI not offer booking during testing?
A: Check that your offerings are set up correctly and include appointment scheduling capability.

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