Jobs & Scheduling

How to Track Job Progress with Status Updates

Keep jobs current with status updates so your team knows what's happening in Local Business Pro.

beginner 4 min read job progress status tracking
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Quick Answer: Update job status as work progresses: Draft → Active → Complete. Add notes to document what was done. Filter by status to see jobs at each stage.

Why Track Progress

  • Team visibility - Everyone knows job status
  • Customer communication - Accurate updates when they ask
  • Billing accuracy - Know what's ready to invoice
  • Workload management - See what's active vs complete

Updating Job Status

  1. Open the job detail page
  2. Find the Status dropdown
  3. Select the new status
  4. Add a note explaining the update
  5. Click Save

Status Meanings

  • Draft - Not confirmed or scheduled yet
  • Active - Scheduled and/or work in progress
  • Complete - Work finished, ready for invoicing
  • Paid - Invoiced and payment received
  • Cancelled - Job was cancelled

Frequently Asked Questions

Q: Can technicians update status from the field?
A: Yes, using the mobile app or mobile browser.

Q: How do I find jobs that need attention?
A: Filter by 'Active' to see in-progress work, or 'Overdue' for stuck jobs.