Getting Started

Dashboard Data Not Loading - How to Fix

Fix dashboard loading issues in Local Business Pro when charts and metrics don't display. Clear cache, adjust date range, and troubleshoot.

beginner 4 min read dashboard not-loading troubleshooting charts
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Quick Answer: Dashboard loading issues are typically caused by browser cache, slow connections, or date range settings. Refresh the page, clear cache, or adjust the date range to resolve.

Common Causes

  • Browser cache - Outdated cached data causing conflicts
  • Slow connection - Data taking too long to load
  • Date range too large - Too much data to process
  • Browser extensions - Ad blockers interfering with data loading
  • No data exists - No conversations in the selected period

Step-by-Step Fix

  1. Refresh the page using your browser's refresh button
  2. Try a shorter date range (Last 7 days instead of Last 90 days)
  3. Clear your browser cache and cookies for Local Business Pro
  4. Disable browser extensions temporarily, especially ad blockers
  5. Try a different browser to rule out browser-specific issues
  6. Check your internet connection stability
  7. If issues persist, contact support with your browser details

Frequently Asked Questions

Q: Why does my dashboard show zeros?
A: If you're new or have no activity in the selected date range, metrics will show zero. Adjust the date range or check after your AI has handled some conversations.

Q: How often does dashboard data update?
A: Dashboard data updates in near real-time, typically within a few minutes of new activity.