Getting Started

Communication Hub: Inbox, Calls, and Messages

Overview of communication features in Local Business Pro.

beginner 3 min read communication inbox calls messages

Quick Answer: The Communication Hub includes your Inbox for messages, AI Conversations for call history, SMS setup for texting, Website Chat for web visitors, and Voicemail for backup greetings.

Communication Features

  • Inbox - Central hub for all messages
  • AI Conversations - Review AI call handling
  • Phone Setup - Phone number configuration
  • SMS Setup - Text messaging with A2P
  • Website Chat - Embed chat on your site
  • Voicemail - Backup greeting configuration

Frequently Asked Questions

Q: Can I see all conversations with a customer?
A: Yes, the contact timeline shows all interactions.