Communication

How to Listen to Voicemail Messages from Customers

Access and listen to voicemails left by customers in Local Business Pro.

beginner 2 min read voicemail listen messages history
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Quick Answer: Go to Conversations > Voicemail, scroll to the Voicemail History section, and click the play button on any message to listen.

Listening to Voicemails

  1. Navigate to Conversations > Voicemail
  2. Scroll down to Voicemail History
  3. See all voicemails with date, caller info, and duration
  4. Click the play button on any row to listen
  5. Use pagination to view older voicemails

Frequently Asked Questions

Q: Are voicemails transcribed?
A: Check if transcription is available in your plan; some plans include automatic transcription.

Q: How long are voicemails stored?
A: Voicemails are retained according to your plan's data retention policy.