Billing & Account

Team Member Not Receiving Invite Email - How to Fix

Fix invitation email issues in Local Business Pro. Check spam, verify email address, and resend team member invitations.

beginner 3 min read team invite email not-receiving
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Quick Answer: Invitation emails may go to spam, be blocked by corporate filters, or have a typo in the email address. Check spam folders, verify the email address, and resend if needed.

Common Causes

  • Spam filter - Email went to spam or junk folder
  • Corporate email - Company firewall blocking external emails
  • Typo in email - Address entered incorrectly
  • Full mailbox - Recipient's inbox is at capacity

Step-by-Step Fix

  1. Ask them to check their spam/junk folder
  2. Verify the email address you entered is correct
  3. Navigate to Account > Team
  4. Find the pending invitation
  5. Resend the invitation
  6. Ask them to whitelist emails from Local Business Pro
  7. If using corporate email, try a personal email address

Frequently Asked Questions

Q: How many times can I resend an invitation?
A: You can resend invitations multiple times. Each new send invalidates previous invitation links.

Q: What if they still can't receive it?
A: Try a different email address, or contact support for alternative invitation methods.