Billing & Account

Team Member Forgot Password - How They Can Reset

Help team members reset their Local Business Pro password. Self-service password reset process explained.

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Quick Answer: Team members can click "Forgot Password" on the login page, enter their email, and receive a reset link. They don't need admin help to reset their own password.

Password Reset Process

  1. Go to the Local Business Pro login page
  2. Click Forgot Password
  3. Enter your email address
  4. Click Send Reset Link
  5. Check email (including spam) for the reset link
  6. Click the link and create a new password
  7. Log in with the new password

If Reset Isn't Working

  • Check spam/junk folder for reset email
  • Verify using the correct email address
  • Wait a few minutes and try again
  • Contact an admin if issues persist

Frequently Asked Questions

Q: Can admins reset someone else's password?
A: Admins cannot directly reset other users' passwords. Team members must use the self-service reset process.

Q: How long is the reset link valid?
A: Reset links typically expire after a few hours. Request a new link if the old one has expired.