Billing & Account

Team Member Can't See a Feature - Check Their Role

Fix missing feature access in Local Business Pro. Check team member roles and upgrade permissions as needed.

beginner 3 min read team permissions feature access
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Quick Answer: Missing features usually mean the team member's role doesn't have permission. Check their role and upgrade to Editor or Admin if they need more access.

Role-Based Access

  • Viewers cannot create or edit, only view
  • Editors can create/edit but not manage team or billing
  • Admins can access everything except owner-only features

Checking and Changing Roles

  1. Navigate to Account > Team
  2. Find the team member
  3. Check their current role badge
  4. If they need more access, click their card
  5. Update their role to Editor or Admin as appropriate
  6. Save the change
  7. Have them refresh their browser to see new features

Frequently Asked Questions

Q: A team member needs access to one feature but shouldn't have full Editor access. What do I do?
A: You'll need to choose the role that best fits. If they need to create content, Editor is required even if some features are more than they need.

Q: Changes don't show immediately. What's wrong?
A: Ask the team member to refresh their browser or log out and back in to see updated permissions.