Billing & Account

How to Set an Overage Spending Cap to Control Costs

Set spending limits on Local Business Pro overages to prevent unexpected charges. Control your maximum monthly billing amount.

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Quick Answer: Go to Account > Billing, find the Overage Cap card, toggle it on, and set your maximum dollar amount. Service pauses when the cap is reached.

What Is an Overage Cap?

An overage cap limits how much you can be charged beyond your plan's included minutes. Once you reach the cap, AI phone service pauses until your next billing cycle, preventing surprise bills.

Step-by-Step Setup

  1. Navigate to Account > Billing
  2. Find the Overage Cap card
  3. Toggle the cap to On
  4. Enter your maximum overage amount (e.g., $50)
  5. Click Save to apply the cap
  6. The cap takes effect immediately

Frequently Asked Questions

Q: What happens when I hit my cap?
A: AI phone service pauses until your next billing cycle. Calls will go to voicemail.

Q: Can I raise my cap mid-month?
A: Yes, you can increase or disable the cap at any time to restore service.