Billing & Account

How to Downgrade Your Plan to Save Money

Downgrade your Local Business Pro subscription to a lower tier when you need fewer minutes. Changes take effect at next billing cycle.

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Quick Answer: Go to Account > Plans, select a lower-tier plan, click Downgrade, and confirm. The change takes effect at your next billing cycle; you keep current features until then.

Step-by-Step Downgrade

  1. Navigate to Account > Plans
  2. Select a lower-tier plan from the options
  3. Review what features you'll lose
  4. Click the Downgrade button
  5. Read the confirmation message carefully
  6. Confirm your decision
  7. Changes apply at your next billing cycle

Important Considerations

  • Keep current features - Use everything until next billing date
  • Reduced minutes - New plan's limits apply after change
  • Feature differences - Some features may not be in lower plans
  • Timing matters - Plan ahead for busy seasons

Frequently Asked Questions

Q: Can I cancel the downgrade before it takes effect?
A: Yes, return to Plans and upgrade back before your billing cycle ends.

Q: What if I'm mid-season and downgrade?
A: You keep full features until renewal, then switch to the new plan.