Billing & Account

How to Check Your Minutes Usage and Patterns

Monitor your AI phone minutes usage in Local Business Pro. View daily patterns, compare against plan limits, and plan for upgrades.

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Quick Answer: Go to Account > Billing and view the Minutes Used chart. This shows your daily usage pattern for the current billing period compared to your plan's included minutes.

Understanding the Minutes Chart

  1. Navigate to Account > Billing
  2. Find the Minutes Used chart
  3. Each bar represents one day's usage
  4. Hover over bars to see exact minute counts
  5. Compare total usage against your plan's included minutes

Analyzing Your Usage

  • Identify peak days - Know when your phone is busiest
  • Track trends - See if usage is increasing over time
  • Plan capacity - Decide if you need more minutes
  • Avoid overages - Monitor before hitting your cap

Frequently Asked Questions

Q: What happens if I exceed my included minutes?
A: You're charged overage rates unless you have an overage cap set. Consider upgrading if this happens regularly.

Q: When does my minute count reset?
A: Minutes reset on your billing cycle date, shown in the Billing Overview section.