Billing & Account

How to Cancel Your Subscription

Cancel your Local Business Pro subscription when you no longer need the service. Access continues until your billing period ends.

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Quick Answer: Go to Account > Plans, click Cancel Account at the bottom, complete the brief survey, and confirm. You keep access until your current billing period ends.

Step-by-Step Cancellation

  1. Navigate to Account > Plans
  2. Scroll to the bottom of the page
  3. Click Cancel Account
  4. Complete the cancellation survey (helps us improve)
  5. Review downgrade options if offered
  6. Confirm cancellation if you're sure
  7. Note your access end date

Before You Cancel

  • Export your data - Download contacts and records
  • Forward your number - Set up call forwarding elsewhere
  • Data retention - Your data is retained for 30 days
  • Consider downgrading - A lower plan may meet your needs

Frequently Asked Questions

Q: Will I get a refund for unused time?
A: No, you keep access until the end of your current billing period.

Q: Can I reactivate later?
A: Yes, you can resubscribe at any time. Data may be available for 30 days after cancellation.